Terms and Conditions

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 After placing an order, you will receive a confirmation email detailing the agreed-upon order, including payment and shipping information. Please note the following delivery terms:

Delivery and Unloading: By placing an order, you authorize the truck driver to unload the material at the most suitable spot on your driveway, sidewalk, or street, based on their discretion. This decision is final, even if you are not present or do not agree with the driver.

Responsibility for Unattended Deliveries: If you are not home at the time of delivery, you agree that the material will be left unattended at the delivery location. You accept full responsibility for any consequences resulting from the material being left unattended 

 Delivery Terms
Road access to the delivery point must be at least 12 feet wide, and must be suitable for heavy trucks. If this is not the case, the driver will unload the goods as near as possible to the delivery point. If the driver cannot unload the materials, because these conditions are not met, you will be charged the full haul cost as a missed delivery. The driver will make an attempt to call you before delivery. On your order form, you can describe your preferred delivery location. To simplify the delivery process, you can also go outside and mark the delivery location. We do not spread the material, we do not perform landscaping work, we supply the material only.
 

 Size Variation: Please allow for up to 10% larger or smaller pieces as well as up to 10% fine material within your product than what is described in the product information. This is due to the sieve mechanism.
Product Coloration: Product may appear darker or lighter than the picture due to being a natural product.
Guiding Volume: On orders of 4 tons or more, please allow for 10% more or less in product quantity regarding your ordered amount.
On orders less than 4 tons, please allow for 20% more or less product quantity regarding your ordered amount.
On much larger orders, the percentage of quantity difference will be reduced. These differences are due to the nature of the loading mechanism.